Course curriculum
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1
Welcome to Organic Social Media Marketing
- Welcome!
- Unit Structure
- Your Workbook
- Connect With Us
- Let's do It! Choose Your Organisation
- Let's Talk! Introducing you
- Join the Revolution, and the Australian Marketing Institute SME Hub
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2
Module #1 Organic Social Media Strategy
- Module #1 Organic Social Media Marketing Strategy
- 1.1 What is Organic Social Media Marketing?
- 1.2 The Organic Social Media Marketing Opportunity
- 1.3 Social Media Algorithms and The Importance of Content
- 1.4 Similarities Between The Algorithms:
- 1.5 Advantages and Disadvantages of Organic Social Media Marketing
- 1.6 Identify your audience
- 1.7 Content Topics
- 1.8 Pillar Content Topics
- 1.9 Content Formats
- 1.10 Buyer Stages
- 1.11 Let's talk! Eat or Be Eaten?
- 1.12 Content Purpose
- 1.13 Content Sources
- 1.14 Channel Placements
- 1.15 Frequency and Schedule
- 1.16 Content Strategy Template and Example
- Let’s Do It! What's your Strategy?
- Let's Review
- Module #1 Quiz
- Module #1 Conclusion
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3
Module #2 Organic Content Creation
- Module #2 Organic Content Creation
- 2.1 Introduction
- 2.2 Created Content
- 2.2.1 Engage Your Target Audience
- 2.2.2 Outsource to Specialists
- 2.2.3 Use Stock Photo and Video
- 2.2.4 Design, Editing and Enhancement Software
- 2.2.5 Internal and External Content Sources
- 2.2.6 Let’s Do It! Creating Content
- 2.3 Curated Content
- 2.4 Co-created Content
- 2.4.1 Influencer Campaigns
- 2.4.2 User-generated Content
- 2.5 Let’s Talk! Content Types
- 2.6 Captions
- 2.7 Feedback and Review
- Let's Review
- Module #2 Quiz
- Module #2 Conclusion
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4
Module #3 Maximising Efficiency and Engagement
- Module #3 Maximising Efficiency and Engagement
- 3.1 Introduction
- 3.2 Bulk Content Production
- 3.3 Project Management Tools
- 3.4 Post Scheduling
- 3.5 Social Media Management Tools
- 3.6 Measurement and Reporting
- 3.6.1 Understanding Social Media Metrics
- 3.6.2 Developing Social Media Reports
- 3.7 Let’s Talk! Your Efficiency Superpower
- 3.8 Community Management
- 3.8.1 Benefits of Community Management
- 3.8.2 Community Management Best Practices
- 3.8.3 Let’s Do It! They Said What?
- 3.8.4 Social Listening
- 3.9 Reciprocal Engagement
- 3.10 Outbound Engagement
- 3.11 Let’s Talk! How's Your Engagement?
- Let's Review
- Module #3 Quiz
- Module #3 Conclusion
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5
Module #4 Facebook
- Module #4 Facebook
- 4.1 Facebook Background
- 4.2 Global Facebook Users
- 4.3 Facebook Usage in Australia
- 4.4 Let’s Talk! Favourite Facebook page
- 4.5 The Facebook Acquisitions
- 4.6 Facebook Placements
- 4.7 Let’s Talk! Work or Play?
- 4.8 The Facebook Algorithm
- 4.9 Facebook Pages
- 4.9.2 Setting Up Your Facebook Page
- 4.9.3 Facebook Page Features
- 4.9.4 Page Transparency
- 4.9.5 Facebook Business Manager
- 4.9.6 Maximising Engagement
- 4.9.7 Organic Web Traffic Opportunities
- 4.9.8 Facebook Automated Responses and Messenger Chatbots
- 4.10 Facebook Groups
- 4.11 Facebook Events
- 4.12 Facebook Resources
- 4.13 Native Tools
- 4.14 Facebook Insights
- Let's Review
- Module #4 Quiz
- Module #4 Conclusion
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6
Module #5 Instagram
- Module #5 Instagram
- 5.1.1 Background to Instagram
- 5.1.2 Instagram Placements
- 5.1.3 Instagram Marketing Benefits
- 5.1.4 Instagram Resources
- 5.1.5 Let’s Talk! Favourite Instagram Profile
- 5.2 Understanding The Instagram Algorithm
- 5.2.1 Relationship
- 5.2.6 Let’s Talk! Love it or hate it?
- 5.3 Creating Great Instagram Content
- 5.3.2 Maintain a Consistent Theme
- 5.3.3 Share Content your Audience Values
- 5.3.4 Design your Grids like a Magazine
- 5.3.5 Let's Do It! Not Just Good ... Great Grid
- 5.3.6 Spark an Emotional Reaction
- 5.3.7 Post a High Volume of Content
- 5.3.8 Stories Content
- 5.3.9 Reels Content
- 5.3.10 Instagram Video Content
- 5.4 Your Instagram Strategy
- 5.4.2 Planning Your Grid
- 5.4.3 Sharing Reels and Instagram Videos to your Feed
- 5.4.4 Curated Content
- 5.4.5 Stories Strategy
- 5.4.6 Organic Web Traffic Opportunities
- 5.5 Setting up Your Instagram Profile
- 5.5.2 Business Accounts Introduction
- 5.5.3 Native Tools
- 5.5.4 Instagram Profile Elements
- 5.5.5 Profile Best Practices
- 5.6 Maximising Engagement
- 5.6.1 Hashtags and Places
- 5.6.2 Photo Tags and @mentions
- 5.6.3 Post Captions
- 5.6.4 Let’s Talk! Caption length
- 5.7 Attracting Profile Visitors and Increasing Followers
- 5.7.1 Engagement
- 5.7.2 Let's Do It! Get Engaged!
- 5.7.3 Share For Share
- 5.7.4 Encouraging User Generated Content (UGC)
- 5.7.5 Competitions and Collaborations
- 5.7.6 Promotion Off Instagram
- 5.8 Instagram Insights
- 5.8.1 Let’s Talk! Metrics and Insights
- Let's Review
- Module #5 Quiz
- Module #5 Conclusion
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7
Module #6 LinkedIn
- Module #6 LinkedIn
- 6.1 LinkedIn Audience
- 6.2 LinkedIn Engagement
- 6.3 Let’s Talk! How do you do LinkedIn?
- 6.4 LinkedIn Benefits
- 6.4.1 Organic Reach – Nathanial Bibby
- 6.4.2 Thought Leadership
- 6.4.3 The Value of LinkedIn
- 6.4.4 LinkedIn Resources
- 6.4.5 Native Tools
- 6.5 Let's Do It! Introducing ... You
- 6.6 Anatomy of the Channel
- 6.6.1 How Content is Selected
- 6.6.2 What Does The Algorithm Do?
- 6.6.3 Content in your LinkedIn Feed
- 6.6.4 LinkedIn Stories
- 6.7 Let's Do it! Using Unfollow to Improve Your Feed
- 6.8 Messaging, Groups, Search and Hashtags
- 6.9 Let's Do It! #dreamjob
- 6.10 Published Content Formats
- 6.11 Anatomy of a Personal Profile
- 6.11.1 Member Profiles
- 6.11.2 Member Profiles vs Company Pages
- 6.11.3 Profile Picture
- 6.11.4 Write an Interesting Headline
- 6.11.5 Background Image
- 6.11.6 Name Pronunciation
- 6.11.7 Personal Summary
- 6.11.8 Rich Media
- 6.11.9 Work experience section guidance
- 6.11.10 Ask for Recommendations
- 6.12 LinkedIn Premium Plans
- 6.13 Grow your Network
- 6.14 Maximising Engagement
- 6.15 Let's Do It! Your Choice of Engagement
- 6.16 Publish Content
- 6.16.1 Purchase Funnel Case Study
- 6.16.2 Posting Frequency – Nathanial Bibby
- 6.16.3 Create Employee Advocacy
- 6.17 Organic Web Traffic Opportunities
- 6.18 Setting up Company Pages
- 6.19 Let's Do It! Rate a Company Page
- 6.20 Posting
- 6.20.1 Create Employee Advocacy
- 6.21 Set Up Groups
- 6.22 Let's talk! Are You a Groupie?
- 6.23 Analytics in LinkedIn
- 6.23.1 Member Profile Analytics
- 6.23.2 Company Page Analytics
- 6.24 Let's Do It! Analyse Yourself!
- Let's Review
- Module #6 Quiz
- Module #6 Conclusion
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8
Module #7 Twitter
- Module #7 Twitter
- 7.1 Twitter Overview
- 7.2 Key Considerations
- 7.3 Twitter Resources
- 7.4 Retweet and Quote Tweet
- 7.5 Let’s Do It! Quote Tweet
- 7.6 Case Study: Taco Bell
- 7.7 Let's Talk! Who's Your Favourite?
- 7.8 Content Formats
- 7.9 Twitter Uses
- 7.10 Let's Do It! Research a Topic
- 7.11 Why Individuals and Organisations Use Twitter
- 7.12 Twitter profiles
- 7.13 Let’s Do It! I Will Follow You ...
- 7.14 Marketing Opportunities
- 7.15 Core Features
- 7.16 Twitter Business Accounts
- 7.17 Hashtags
- 7.18 Let's Do It! I Will Follow You ... Again
- 7.19 Twitter Video
- 7.20 Twitter Lists
- 7.21 Paid Marketing vs Organic Marketing
- 7.22 Let's talk! Paid vs Organic Marketing
- 7.23 Organic Marketing Opportunities
- 7.24 Twitter Organic Strategy
- 7.25 Tactics to Grow Your Audience
- 7.26 Maximising engagement
- 7.27 Let's Do It! Organic Implementation
- 7.28 Native Tools
- Let's Review
- Module #7 Quiz
- Module #7 Conclusion
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9
Module #8 YouTube
- Module #8 YouTube
- 8.1 YouTube Introduction
- 8.2 Hootsuite Academy's Intro to YouTube
- 8.3 YouTube Premium
- 8.4 YouTube by the Numbers
- 8.5 Advantages for Organisations
- 8.6 YouTube Resources
- 8.7 Let's talk! Is YouTube your next step?
- 8.8 Lights, Camera, Sound
- 8.9 Creating Your YouTube Channel
- 8.10 YouTube Business Account
- 8.11 Uploading Video
- 8.12 Playlists
- 8.13 Native Tools
- 8.14 Let's Do It! Post Your First Video
- 8.15 Live Video
- 8.16 360° Video
- 8.17 Shorts
- 8.18 ‘Recommended for you’ – The YouTube Algorithm
- 8.19 Optimising YouTube Videos to Maximise Views
- 8.20 YouTube integration with Google
- 8.21 Growing your network
- 8.22 Post regularly and consistently
- 8.23 Let's Do It! Schedule Your Video Creation
- 8.24 Maximising engagement
- 8.25 Case Study Nick Nimmin: Customise Your Channel
- 8.26 Nick Nimmin: Creating Playlists
- 8.27 Encouraging engagement
- 8.28 Video Production Stages
- 8.29 Storyboard Template
- 8.30 Recording With Your Phone
- 8.31 Framing Guide
- 8.32 Video Editing
- 8.33 How to Use Canva Video
- 8.34 Let's Do It! Trimming Videos in Canva
- 8.35 How to Create Custom Youtube Thumbnails
- 8.36 Most Popular Types of Videos on YouTube
- 8.37 Creative Brief Template
- 8.38 Organic Web Traffic Opportunities
- 8.39 Problems with Growing your Channel
- 8.40 The 4 Cs of Channel Growth
- 8.41 How to Structure A Report
- 8.42 Let's Talk! Setting YouTube Goals
- 8.43 How to Use Analytics
- 8.44 Insights and Reporting
- 8.45 YouTube's Other Key Metrics
- Let's Review
- Module #8 Quiz
- Module #8 Conclusion
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10
Module #9 Niche Channels
- Module #9
- 9.1 Snapchat Overview and Features
- 9.1.1 Channel Context
- 9.1.2 The Snapchat Audience and Usage
- 9.1.3 Snapchat Purpose
- 9.1.4 Creating your Snapchat Account
- 9.1.5 Core Features and Formats
- 9.1.6 Snapchat Benefits
- 9.1.7 Snapchat Resources
- 9.1.8 Key Opportunities
- 9.1.9 Snapchat Trends
- 9.1.10 Let’s Talk! Snapchat Use
- 9.1.11 Snapchat Organic Implementation
- 9.1.12 Key Considerations
- 9.1.13 Organic Tactics
- 9.1.14 Maximising engagement
- 9.1.15 Common Metrics
- 9.2 WhatsApp Overview and Features
- 9.2.1 Channel Context
- 9.2.2 The WhatsApp Audience and Usage
- 9.2.3 Personal use
- 9.2.4 WhatsApp Resources
- 9.2.5 WhatsApp Business Accounts
- 9.2.6 Core Features and Formats
- 9.2.7 WhatsApp Benefits
- 9.2.8 Key Opportunities
- 9.2.9 WhatsApp Implementation
- 9.2.10 Let’s Talk! Chatting With Businesses
- 9.2.11 Organic Tactics
- 9.2.12 Organic Measurement Options
- 9.3 Pinterest Overview and Features
- 9.3.1 Channel Context
- 9.3.2 The Pinterest Audience and Usage
- 9.3.3 Channel Purpose
- 9.3.4 How to Access Pinterest
- 9.3.5 Core Features and Formats
- 9.3.6 Pinterest Resources
- 9.3.7 Let's Do It! Social Media Marketing Pins?
- 9.3.8 Pinterest Benefits
- 9.3.9 Organic Tatics
- 9.3.10 Community Management
- 9.3.11 Organic Measurement Options
- 9.4 Messenger Overview and Features
- 9.4.1 Channel Context
- 9.4.2 Messenger Audience and Usage
- 9.4.3 Channel Purpose
- 9.4.4 How to Access Messenger
- 9.4.5 Messenger Core Features and Formats
- 9.4.6 Messenger Resources
- 9.4.7 Messenger Benefits
- 9.4.8 Organic Tactics
- 9.4.9 Maximising engagement
- 9.4.10 Organic Measurement Options
- 9.5 WeChat Overview and Features
- 9.5.1 Channel Context
- 9.5.2 WeChat Audience and Usage
- 9.5.3 Channel Purpose
- 9.5.4 How to Access WeChat
- 9.5.5 Core Features and Formats
- 9.5.6 WeChat Benefits
- 9.5.7 WeChat Trends
- 9.5.8 WeChat Organic Implementation
- 9.5.9 Organic Tactics
- 9.5.10 Maximising engagement
- 9.5.11 Organic Measurement Options
- 9.6 TikTok
- 9.6.1 Channel Context
- 9.6.2 TikTok Audience and Usage
- 9.6.3 Channel Purpose
- 9.6.4 TikTok Resources
- 9.6.5 Creating a Business Account
- 9.6.6 Core Features and Formats
- 9.6.7 How to Create Great TikToks
- 9.6.8 Organic Tactics
- 9.6.9 Organic Measurement Options
- Let's Review
- Module #9 Quiz
- Module #9 Conclusion
- NAT10904002 Plan, conduct and optimise organic social media marketing – Feedback
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11
NAT10904002 Plan, conduct and optimise organic social media marketing – Assessment
- Let's Assess - Assessment Task 1
- Let's Assess - Assessment Task 2
- NAT10904002 Plan, conduct and optimise organic social media marketing – Conclusion